Privacy Policy

What information we collect

We may collect personal information when you:

• contact us by email
• submit an enquiry through our website
• express interest in commissioning, funding or volunteering
• engage with our programmes

This information may include:

• name
• organisation
• email address
• phone number
• details provided in your enquiry

We only collect information that is necessary and relevant.

How we use your information

We use personal data to:

• respond to enquiries
• communicate about our services or programmes
• discuss commissioning, funding or volunteering opportunities
• manage relationships with partners and stakeholders

We do not use your information for marketing without your consent.

Lawful basis for processing

We process personal data under the following lawful bases:

• legitimate interests to respond to enquiries and operate our services
• consent where you have chosen to contact us or provide information

How we store and protect your data

We take appropriate steps to keep your information secure.

Personal data is:

• stored securely
• accessed only by authorised individuals
• retained only for as long as necessary

Sharing your information

We do not sell or trade personal data.

We may share information only where necessary:

• to respond to your enquiry
• to support service delivery
• where required by law

Any sharing is done responsibly and securely.

Your rights

You have the right to:

• request access to your personal data
• request correction of inaccurate data
• request deletion of your data
• object to certain uses of your data

You can exercise these rights by contacting us at info@changeaheadcic.org.uk.

Cookies

Our website may use essential cookies to ensure it functions correctly.

We do not use cookies to track users or collect personal information without consent.

Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be published on this page.